Caztelan Armour Epoxy
Terms of Service
Last Updated: January 25, 2026
1. Introduction
These Terms and Conditions govern your use of the SMS and email messaging programs operated by Caztelan Group Inc., doing business as Caztelan Armour Epoxy (“we,” “our,” or “us”). By opting into our communications, you agree to these Terms and our Privacy Policy.
2. Program Description (SMS Use Cases)
By opting into our messaging program, you may receive SMS and email messages from Caztelan Group Inc. related to the services you have requested or consented to receive. Messages may include:
Appointment confirmations and reminders
Service updates
Transactional and informational messages
Customer support responses
Marketing and promotional messages (only where consent is provided)
Message frequency may vary.
3. Consent to Receive Messages & Age Requirement
By providing your phone number and opting into our messaging program, you authorize Caztelan Group Inc. to send SMS messages to your mobile number in accordance with these Terms and our Privacy Policy.
You must be at least 18 years of age to participate in our messaging program.
Consent is not a condition of purchase.
4. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.
After you send STOP, you will receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.
5. Opt-In Again
If you wish to rejoin our messaging program after opting out, you may opt in again using the same method you originally used to enroll through the contact form in our website at https://caztelanarmourepoxy.com.
6. Help and Customer Support
If you need assistance or are experiencing issues with our messaging program, you may reply HELP to any message, or contact us directly using the information below:
Email: [email protected]
Phone: (514) 347-0108
7. Message Frequency and Rates
Message frequency may vary depending on your interaction with our services.
Message and data rates may apply for messages sent to and from you. Please consult your wireless carrier for details regarding your messaging and data plan.
8. Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
9. Privacy and Data Use
Your participation in our messaging program is governed by our Privacy Policy, which explains how we collect, use, protect, and retain your personal information.
You can view our Privacy Policy here: https://caztelanarmourepoxy.com/privacy-policy
10. Mobile Information Sharing Statement (A2P Required)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing is limited to service providers assisting with messaging delivery and customer communication, all of whom are required to protect your data and use it only for authorized purposes.
11. Compliance with A2P 10DLC
Our messaging practices comply with A2P 10DLC regulations. All communications are conducted in accordance with applicable carrier guidelines, industry standards, and legal requirements.
12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, business practices, or legal requirements. Any updates will be posted with a revised “Last Updated” date. Continued participation in our messaging program constitutes acceptance of the updated Terms.
13. Contact Us:
If you have any questions, concerns, or requests regarding this Terms and Conditions or how your personal information is handled, please contact us at:
Caztelan Group Inc.
(514) 347-0108
1013-4030 Boul de Chenonceau, Laval QC H7T 0P9
Caztelan Armour Epoxy
1013-4030 Boul de Chenonceau
Laval, QC H7T 0P9
DES QUESTIONS ?
APPELEZ-NOUS
Contact
+1 (514) 347-0108
Uriel Castelan
ZONE DE SERVICE
Montréal, Laval et les environs
©2026 Tous droits réservés | Caztelan Armour Epoxy
RBQ 5858-5621-01